Can I get this item in another size or color?
Yes, if the items are available in other sizes and colors I try to include all the colors/sizes inside the auction. You would just need to contact me to make sure the size/color is available before the purchase.
Do you accept refunds or exchanges?
No, I only accept refunds or exchanges if the item is damaged, or I ship the wrong item out to you (as long as communication of a different size/color was initiated prior to purchase/shipping).
How often, soon will my item be shipped?
I ship as many times a week as needed, and the item will be shipped as soon as I receive cleared funds. I try and make sure never to make 5 BUSINESS days lapse between payment and shipping.